Version 4.1 · September 2026

These General Terms apply to Customer’s subscription to the Platform and form part of the Enrola Subscription Order Form that incorporates them.

DEFINITIONS

In these General Terms, unless the context otherwise requires:

“Additional Conversation Fee” means the fee specified in the Order Form payable for each Conversation Initiated in excess of the Included Conversations in a billing month.

“Agreement” means the Order Form together with these General Terms.

“AI Output” means any content, recommendations, or communications generated by Enrola’s AI-powered agents through the Platform.

“Cancellation Window” has the meaning given in clause 20.

“Confidential Information” means all information disclosed by one party to the other that is marked confidential, designated as confidential, or would reasonably be considered confidential, but excludes information that is publicly available, independently developed, or lawfully received from a third party without restriction.

“Conversation Initiated” means the delivery of an initial outbound message to a lead through the Platform. An initial outbound message is treated as delivered where Enrola’s messaging provider records it as delivered, and those records are conclusive absent manifest error. Each initial outbound message so delivered is a separate Conversation Initiated, including where a message is delivered to a lead who has been contacted previously. Messages not recorded as delivered are not counted. Replies, follow-ups and all subsequent messaging within a Conversation Initiated are not counted separately. A Conversation Initiated is attributed to the billing month in which the lead record was created in the Platform, regardless of the month in which the initial outbound message is delivered. Each Conversation Initiated includes all SMS and AI costs associated with that conversation for its entire duration, regardless of the number of messages exchanged or the length of the conversation, at no additional charge.

“Customer Data” means all data uploaded to, generated through, or stored on the Platform by or on behalf of Customer, including lead records, contact information, conversation transcripts, campaign content, and configuration data.

“Effective Date” means the date of last signature of the Order Form.

“Force Majeure Event” has the meaning given in clause 17.

“Go-Live Date” means the date on which Customer’s AI agent is activated on the Platform and is first able to commence conversations with Customer’s leads, as confirmed by Enrola to Customer in writing (email is sufficient).

“Included Conversations” means the number of Conversations Initiated per month included in the Subscription Fee, as specified in the Order Form.

“Initial Term” means, where the Order Form specifies a 12-Month Term, the period of 12 months from the Go-Live Date. Where the Order Form specifies a Month-to-Month Contract Type, there is no Initial Term.

“Order Form” means the Enrola Subscription Order Form that incorporates these General Terms.

“Personal Information” has the meaning given under the Privacy Act 1988 (Cth) or equivalent legislation in the Customer’s jurisdiction.

“Platform” means Enrola’s AI-powered SMS sales platform, including all software, AI agents, APIs, dashboards, and related tools provided by Enrola.

“Subscription Fee” means the fee specified in the Order Form.

“Sub-processor” means any third-party service provider engaged by Enrola to process Customer Data in connection with the Platform.

1. SERVICES AND SUBSCRIPTION

1.1 Enrola will provide Customer with access to the Platform in accordance with the plan and inclusions specified in the Order Form.

1.2 The subscription commences on the Go-Live Date. Where the Order Form specifies a 12-Month Term, the subscription continues for the Initial Term and thereafter in accordance with clause 19.

1.3 Where the Order Form specifies a Month-to-Month Contract Type, either party may cancel the subscription by providing 30 days’ written notice. Access continues until the end of the current prepaid billing period.

1.4 Where the Order Form specifies a 12-Month Term, Customer commits to the full Initial Term, subject to the cancellation right in clause 20.

1.5 Where Customer exceeds the Included Conversations in a billing month, the Additional Conversation Fee applies to each additional Conversation Initiated.

1.6 Unused Included Conversations roll over for the Conversation Rollover Period specified in the Order Form and expire at the end of that period. Where the Order Form specifies no rollover period, unused Included Conversations expire at the end of the billing month. All accrued Included Conversations expire on termination of the Agreement, have no cash value, and are not refundable.

2. PRICING AND PAYMENT

2.1 Customer will pay the Subscription Fee, any Onboarding Fee, and any Additional Conversation Fees, as specified in the Order Form.

2.2 All fees are exclusive of GST, VAT, sales tax, or equivalent taxes. If any such tax applies to the supply of services under the Agreement, Customer must pay the applicable tax in addition to the fees. Enrola will issue tax invoices in accordance with applicable law.

2.3 If Customer is required by law to withhold or deduct tax from any payment, Customer must gross up the payment so that Enrola receives the full amount that would have been received absent the withholding.

2.4 All pricing is in AUD unless the Order Form specifies otherwise.

2.5 Customer will provide credit card details for recurring billing following execution of the Order Form. The first payment will be processed immediately upon card authorisation. Enrola will not commence setup until the first payment is received.

2.6 Where the Order Form specifies a 12-Month Term, the first invoice will be issued upon execution of the Order Form and covers the first month of the subscription, including the first month’s Included Conversations. The second invoice will be issued 30 days following the Go-Live Date and commences the monthly billing cycle for the remaining 11 months of the Initial Term, with subsequent invoices issued monthly on the same date thereafter.

2.7 Where the Order Form specifies Monthly billing, the Subscription Fee is charged to Customer’s credit card monthly. For a 12-Month Term, the billing cycle is as established under clause 2.6. For a Month-to-Month subscription, the first payment is processed on card authorisation and the Subscription Fee is charged on the same date each month thereafter.

2.8 Where the Order Form specifies Annual Prepaid billing, the full annual fee is charged as a single lump sum upon card authorisation.

2.9 Additional Conversation Fees are charged monthly in arrears, regardless of Billing Frequency.

2.10 Failed payments may result in suspension of access until payment is received. Customer will be notified of failed payments and given 3 business days to update payment details before suspension. Suspension does not relieve Customer of its obligation to pay Subscription Fees for the period of suspension.

2.11 Customer must keep credit card details current and may update payment details at any time through their account settings or by contacting Enrola.

2.12 Fees already paid are non-refundable except as set out in clause 20 or as required by law.

2.13 Enrola may adjust pricing with 30 days’ written notice. Where the Order Form specifies a 12-Month Term, the Subscription Fee and the Additional Conversation Fee are fixed for the Initial Term and are not subject to increase during that term.

3. ACCOUNT RESPONSIBILITIES

3.1 Customer must:

(a) provide accurate and current information for account setup;

(b) ensure all authorised users comply with the Agreement;

(c) maintain confidentiality of login credentials;

(d) notify Enrola immediately of any unauthorised access.

3.2 Customer is responsible for all activity conducted through their account.

3.3 Enrola may suspend or terminate accounts that breach the Agreement.

4. ACCEPTABLE USE

4.1 Customer and its users must not:

(a) send spam or unsolicited communications in breach of applicable laws;

(b) upload unlawful, defamatory, abusive, or misleading content;

(c) harass, threaten, or harm others;

(d) bypass or circumvent security measures or usage limits;

(e) upload malicious code or attempt to disrupt Platform performance;

(f) copy, modify, reverse-engineer, decompile, disassemble, or use the Platform to build competing services;

(g) share login credentials or resell access;

(h) use the Platform in any manner that violates applicable laws or regulations.

5. COMPLIANCE WITH LAWS

5.1 Customer represents and warrants that its use of the Platform, including all data provided to Enrola and all communications sent through the Platform, complies with all applicable laws, regulations, and industry codes, including (without limitation) the Spam Act 2003 (Cth), the Privacy Act 1988 (Cth), the Telecommunications Act 1997 (Cth), and, where Customer operates in other jurisdictions, equivalent legislation including the US Telephone Consumer Protection Act, the CAN-SPAM Act, and the General Data Protection Regulation (EU/UK).

5.2 Customer is solely responsible for obtaining and maintaining all necessary consents from recipients prior to engaging them through the Platform.

5.3 Each party will comply with all applicable anti-bribery and anti-corruption laws in connection with the performance of the Agreement.

5.4 Customer must not use or permit the use of the Platform in any jurisdiction subject to comprehensive trade sanctions or embargoes.

6. CUSTOMER DATA

6.1 Customer retains ownership of all Customer Data.

6.2 Customer grants Enrola a licence to host, store, process, and use Customer Data solely to operate and provide the Platform, maintain security, and provide support.

6.3 Customer Data stored in the Platform is stored at rest in Australia. Enrola will give Customer at least 30 days’ written notice before changing the country in which Customer Data is stored at rest in the Platform. Processing of Customer Data by Sub-processors outside Australia is dealt with in clause 8.9.

6.4 Enrola maintains industry-standard security measures to protect Customer Data, including encryption in transit and at rest and access controls.

6.5 If a data breach occurs that is likely to result in serious harm, Enrola will notify Customer without undue delay after becoming aware of the breach, and will provide the details then known to it, including the nature of the breach, the categories of data affected, and the measures taken or proposed to address it.

7. DATA RETENTION AND DELETION

7.1 Customer may delete individual lead records at any time through the Platform. Upon deletion of a lead record, associated conversation transcripts will be irreversibly anonymised so that they cannot reasonably be used to identify any individual or the Customer.

7.2 Upon termination, Enrola will retain identifiable Customer Data for up to 30 days to allow Customer to export any data it requires. Customer is responsible for exporting data during this period. After 30 days, Enrola will delete all identifiable Customer Data, including lead records and customer configuration data. Associated conversation transcripts will be irreversibly anonymised in accordance with this clause.

7.3 Enrola retains anonymised and aggregated data (including anonymised conversation transcripts, engagement metrics, and Platform usage analytics) in perpetuity. This data cannot reasonably be used to identify any individual or the Customer.

7.4 Enrola’s obligations under this clause apply to Customer Data held by Enrola in the Platform. They do not extend to message records held by telecommunications carriers or messaging providers, which those providers retain and delete in accordance with their own terms and their obligations under applicable telecommunications law.

8. DATA PROCESSING AND SUB-PROCESSORS

8.1 To the extent that Enrola processes Personal Information on behalf of Customer, Enrola acts as a data processor and Customer acts as the data controller (or equivalent roles under applicable privacy legislation).

8.2 The Agreement, together with the Order Form and the configuration of the Platform selected or approved by Customer, constitutes Customer’s complete and final documented instructions to Enrola in respect of the processing of Personal Information. Customer instructs Enrola to process Personal Information as necessary to provide, operate, secure, support and improve the Platform in accordance with the Agreement.

8.3 Enrola is not required to act on any instruction outside the scope of clause 8.2. Where Customer requires processing outside that scope, the parties must agree that processing in writing, and Enrola may decline it or charge for it.

8.4 Customer warrants that it has the authority to give the instructions in clause 8.2, and that it has obtained all consents and given all notices required under applicable privacy legislation for the processing those instructions describe.

8.5 Where Enrola reasonably believes that an instruction from Customer would cause either party to breach applicable privacy legislation, Enrola may notify Customer and suspend the relevant processing until the matter is resolved.

8.6 Customer instructs and authorises Enrola to de-identify and aggregate Personal Information for the purposes described in clause 9.4. Once irreversibly de-identified, that data is not Personal Information and Enrola deals with it in its own right and not on Customer’s behalf.

8.7 Enrola engages Sub-processors to assist in providing the Platform, including the categories described in clause 8.9. A current list of Sub-processors is maintained at getenrola.com/legal/sub-processors. Enrola will update this list when Sub-processors are added or changed.

8.8 Enrola will ensure that all Sub-processors are bound by data processing obligations no less protective than those set out in the Agreement.

8.9 Customer Data stored in the Platform is stored at rest in Australia in accordance with clause 6.3. Certain Sub-processors process Customer Data outside Australia where necessary to provide the Platform, as follows:

(a) AI model providers process Customer Data on a transient basis in order to generate AI Outputs.

(b) Telecommunications carriers and messaging providers transmit, and may store, message content in accordance with their own terms and their obligations under applicable telecommunications law. Enrola does not control the location in which those providers store message content.

8.10 Enrola will take reasonable steps to ensure that any overseas recipient of Customer Data handles it consistently with the Australian Privacy Principles or equivalent standards in the Customer’s jurisdiction.

8.11 Enrola will provide reasonable cooperation and assistance to Customer in responding to requests from data subjects exercising their rights under applicable privacy legislation. Enrola may charge Customer for that assistance at its then current rates.

9. AI-POWERED AGENTS

9.1 The Platform includes AI-powered agents that generate content and conduct conversations on Customer’s behalf. Customer acknowledges that AI Outputs may be inaccurate, incomplete, or inappropriate and must be reviewed before reliance.

9.2 Enrola does not guarantee accuracy or suitability of AI Outputs. Customer is solely responsible for decisions based on AI Outputs.

9.3 AI Outputs do not constitute legal, financial, medical, or professional advice.

9.4 Enrola may use de-identified, aggregated data derived from Customer’s use of the Platform (including conversation patterns, engagement metrics, and response effectiveness data) to develop, improve, and optimise Enrola’s AI-powered agents, conversation strategies, and Platform capabilities. Such data will be irreversibly stripped of all personal identifiers and cannot reasonably be used to identify any individual or the Customer. This licence is perpetual, irrevocable, and survives termination of the Agreement.

10. INTELLECTUAL PROPERTY

10.1 Enrola and its licensors retain all intellectual property rights in the Platform, software, AI agents, conversation methodologies, algorithms, and materials.

10.2 Nothing in the Agreement transfers ownership of Enrola’s intellectual property to Customer.

11. SERVICE AVAILABILITY

11.1 Enrola aims to provide reliable access but does not guarantee continuous availability.

11.2 The Platform may be unavailable due to scheduled maintenance, emergency updates, third-party service outages, or events beyond Enrola’s reasonable control.

11.3 Where reasonable, Enrola will provide advance notice of scheduled maintenance.

11.4 Enrola targets 99% monthly uptime for the Platform. This is a target only and not a service level commitment. Enrola does not offer service credits or other remedies for downtime, except as agreed in writing with Customer.

12. WARRANTIES AND DISCLAIMERS

12.1 The Platform is provided “as is“ and “as available“.

12.2 To the fullest extent permitted by law, Enrola disclaims all implied warranties including merchantability, fitness for purpose, and non-infringement.

12.3 Enrola does not warrant that the Platform will be uninterrupted, error-free, secure, or suitable for Customer’s specific requirements.

12.4 Enrola makes no representation or warranty as to conversion rates, response rates, booking rates, revenue, or any other outcome arising from Customer’s use of the Platform. Any figures provided by Enrola before or during the Initial Term are estimates only and are not a guarantee of performance.

12.5 Nothing in this clause limits rights that cannot be excluded under applicable law, including the Australian Consumer Law.

13. LIMITATION OF LIABILITY

13.1 To the maximum extent permitted by law, Enrola’s total aggregate liability for all claims arising under or in connection with the Agreement in any 12-month period is capped at the total Subscription Fees payable by Customer in respect of the 3 month period immediately preceding the event giving rise to the claim, whether or not those fees were invoiced or paid within that period. This cap applies to all of Enrola’s liability under or in connection with the Agreement, including liability under the indemnity in clause 14.3.

13.2 Neither party is liable to the other for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, goodwill, business opportunities, or data, business interruption or reputational harm, or losses relating to AI Outputs.

13.3 Without limiting the foregoing, Enrola is not liable for losses arising from:

(a) Customer’s breach of applicable messaging, telecommunications, or privacy laws;

(b) Customer-provided content, data, or lead lists;

(c) Customer’s failure to obtain required consents from message recipients;

(d) failures, outages, or changes to third-party services;

(e) AI Outputs relied upon without appropriate review.

13.4 These exclusions apply even if the relevant party was advised of the possibility of such loss.

13.5 Nothing in this clause limits liability for death or personal injury caused by negligence, fraud, or liabilities that cannot be excluded by law.

14. INDEMNITY

14.1 Customer indemnifies Enrola against all losses, damages, liabilities, costs (including reasonable legal costs), and expenses arising from:

(a) Customer’s misuse of the Platform or breach of the Agreement;

(b) Customer Data that infringes third-party rights or violates applicable laws;

(c) Customer’s failure to comply with applicable messaging, telecommunications, or privacy laws, including the failure to obtain required consents;

(d) violation of applicable laws by Customer or its users.

14.2 This indemnity does not apply to the extent losses are caused by Enrola’s negligence or wilful misconduct.

14.3 Enrola indemnifies Customer against all losses, damages, liabilities, costs (including reasonable legal costs), and expenses arising from a third-party claim that the Platform infringes that third party’s intellectual property rights. This indemnity does not apply to the extent the claim arises from Customer Data, Customer’s acts or omissions, or use of the Platform other than in accordance with the Agreement, and is subject to the limitation in clause 13.1.

14.4 Customer’s obligations under clause 14.1 are not subject to the limitations in clause 13.1 or clause 13.2.

15. CONFIDENTIALITY

15.1 Each party will keep confidential all Confidential Information received from the other party and will not use or disclose it except as permitted by the Agreement.

15.2 Confidential Information may be disclosed:

(a) with the disclosing party’s prior written consent;

(b) to the extent required by law, regulation, or court order, provided the receiving party gives the disclosing party prompt notice where legally permitted;

(c) to professional advisers under a duty of confidentiality;

(d) to employees, contractors, or Sub-processors who need access to perform obligations under the Agreement, provided they are bound by confidentiality obligations no less protective than this clause.

15.3 The obligations in this clause survive termination for a period of 3 years.

16. THIRD-PARTY SERVICES

16.1 The Platform may integrate with third-party services.

16.2 Enrola is not responsible for third-party service outages, failures, changes, security practices, or data handling.

16.3 Use of third-party services is governed by their respective terms.

17. FORCE MAJEURE

17.1 Neither party is liable for any delay or failure to perform its obligations under the Agreement (other than payment obligations) to the extent caused by circumstances beyond its reasonable control, including natural disasters, acts of government, pandemic, war, terrorism, civil unrest, power or telecommunications failures, third-party service provider outages, or carrier network disruptions (“Force Majeure Event“).

17.2 The affected party must notify the other party promptly, use reasonable efforts to mitigate the impact, and resume performance as soon as practicable.

17.3 If a Force Majeure Event continues for more than 60 days, either party may terminate the Agreement on written notice without liability.

18. CHANGES TO THE PLATFORM AND THESE TERMS

18.1 Enrola may update the Platform’s features and functionality from time to time.

18.2 Enrola may amend these General Terms from time to time. Enrola will give Customer at least 30 days’ written notice of any material change, by email or within the Platform.

18.3 Where a material change is adverse to Customer, Customer may terminate the Agreement by written notice given before the change takes effect. In that case no termination fee applies and Customer has no liability for Subscription Fees for the balance of the Initial Term. Continued use of the Platform after the change takes effect constitutes acceptance of the change.

18.4 This clause does not permit Enrola to vary the Order Form. The plan, inclusions, Subscription Fee, Additional Conversation Fee, Contract Type and Initial Term may only be varied in accordance with clause 23.6.

19. TERM AND TERMINATION

19.1 The Agreement commences on the Effective Date and continues until terminated in accordance with this clause.

Month-to-Month subscriptions

19.2 Either party may terminate a Month-to-Month subscription by providing 30 days’ written notice. Access continues until the end of the current prepaid billing period. No refund applies for the final billing period.

12-Month Term

19.3 Customer has a 60-day cancellation right as set out in clause 20.

19.4 Where the Order Form specifies a 12-Month Term, the subscription is non-cancellable for the Initial Term, other than under clause 20 or clause 19.6. Subscription Fees for the Initial Term are payable in full whether or not Customer uses the Platform.

19.5 If Customer ceases to use the Platform, or purports to terminate for convenience, during the Initial Term, Enrola will continue to make the Platform available to Customer for the balance of the Initial Term and the Subscription Fees for that balance remain payable in accordance with the billing cycle established under clause 2.6. Where Customer has paid annual fees in advance, no refund applies.

19.6 Clauses 19.4 and 19.5 do not apply where Customer terminates under clause 17.3 (Force Majeure), clause 18.3 (adverse change), clause 19.7 (Enrola’s material breach) or clause 19.10 (Enrola’s insolvency). In those cases Customer has no liability for Subscription Fees for the balance of the Initial Term, and Enrola will refund any prepaid fees for the unexpired portion of the Initial Term on a pro rata basis.

Termination for cause

19.7 Either party may terminate the Agreement immediately by written notice if the other party commits a material breach that is not remediable, or commits a material breach that is remediable and fails to remedy it within 30 days of receiving written notice specifying the breach.

19.8 Enrola may suspend or terminate immediately without notice if:

(a) Customer fails to pay Subscription Fees and does not remedy the failure within 3 business days of notification;

(b) Customer’s use threatens Platform security or integrity;

(c) required by law or regulatory direction.

19.9 Where Enrola terminates a 12-Month Term under clause 19.8(a), the Subscription Fees for the balance of the Initial Term become immediately due and payable, and Enrola may invoice them as a single amount payable within 14 days of the invoice.

Insolvency

19.10 Either party may terminate the Agreement immediately by written notice if the other party enters into administration, liquidation, receivership, or makes an arrangement or composition with its creditors, or any analogous event occurs in any jurisdiction.

Effect of termination

19.11 Upon termination:

(a) all rights and licences granted to Customer under the Agreement immediately cease, or at the end of the prepaid billing period where terminated by Customer on a Month-to-Month subscription;

(b) Customer must pay all fees accrued up to and including the termination date, including any Additional Conversation Fees incurred but not yet charged;

(c) each party must return or destroy (at the disclosing party’s election) the other party’s Confidential Information;

(d) Customer Data will be handled in accordance with clause 7 (Data Retention and Deletion);

(e) the following survive: the definitions in these General Terms, clause 2 (Pricing and Payment, in respect of fees accrued before termination), clause 6 (Customer Data), clause 7 (Data Retention and Deletion), clause 8 (Data Processing and Sub-processors), clause 9.4 (improvement licence), clause 10 (Intellectual Property), clause 13 (Limitation of Liability), clause 14 (Indemnity), clause 15 (Confidentiality), clause 21 (Dispute Resolution) and clause 23 (General Provisions), together with any other clause that by its nature is intended to survive.

20. CANCELLATION WINDOW (12-MONTH TERM)

Cancellation right

20.1 Where the Order Form specifies a 12-Month Term, Customer may terminate the Agreement at any time within the first 60 days from the Go-Live Date (the “Cancellation Window“), for any reason. For the avoidance of doubt, the Cancellation Window runs from the Go-Live Date, not from the date the Order Form is signed.

20.2 To exercise this right, Customer must provide written notice to Enrola before the end of the Cancellation Window.

20.3 Upon valid cancellation notice, Customer will be released from all remaining obligations under the Initial Term and no further Subscription Fees will be charged. Additional Conversation Fees incurred before the cancellation notice remain payable.

Refunds on cancellation

20.4 Where the Order Form specifies Monthly billing, Subscription Fees paid prior to the date of the cancellation notice are non-refundable. Customer’s access to the Platform will continue until the end of the last prepaid billing period.

20.5 Where the Order Form specifies Annual Prepaid billing, Enrola will refund the prepaid annual fee less the number of full or partial months elapsed since the Go-Live Date, with each elapsed month charged at Enrola’s month-to-month rate for the plan specified in the Order Form, as at the Effective Date. The refund will be processed within 30 days of the cancellation notice. Customer’s access to the Platform will continue for 7 days following the cancellation notice to allow for data export and transition.

Scope

20.6 This cancellation right applies to a 12-Month Term only, whether billed Monthly or Annual Prepaid. It does not apply to Month-to-Month subscriptions.

21. DISPUTE RESOLUTION

21.1 If a dispute arises under or in connection with the Agreement, the parties must first attempt to resolve it through good faith negotiation between senior representatives within 30 days of written notice of the dispute.

21.2 If the dispute is not resolved within that period, either party may commence proceedings in accordance with clause 23.8 (Governing Law).

21.3 Nothing in this clause prevents either party from seeking urgent interlocutory or injunctive relief.

21.4 This clause does not apply to proceedings commenced by Enrola for the recovery of unpaid fees.

22. PUBLICITY

22.1 Enrola may reference Customer as a customer (name and logo) in marketing materials unless Customer opts out in writing.

23. GENERAL PROVISIONS

23.1 Entire Agreement. The Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, negotiations, and agreements.

23.2 Assignment. Neither party may assign the Agreement without the other’s written consent, except Enrola may assign to an affiliated entity or in connection with a merger, acquisition, or sale of all or substantially all of its assets.

23.3 Waiver. Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

23.4 Severability. If any provision is found invalid or unenforceable, the remaining provisions continue in full force and effect.

23.5 Notices. Notices must be in writing and sent to the email addresses specified in the Order Form or as updated by either party. Email is sufficient for all notices, including notices of termination. A notice sent by email is deemed received on the day it is sent, unless it is sent after 5.00pm or on a day that is not a business day in Queensland, in which case it is deemed received on the next business day.

23.6 Amendment. The Order Form may only be amended by a written instrument signed by both parties. These General Terms may be amended by Enrola in accordance with clause 18. No other amendment to the Agreement is effective unless in writing and signed by both parties.

23.7 No Partnership. Neither party is a partner, agent, or joint venturer of the other.

23.8 Governing Law. The Agreement is governed by the laws of Queensland, Australia. The parties submit to the exclusive jurisdiction of the courts of Queensland.

23.9 Counterparts. The Order Form may be executed in counterparts and by electronic signature, each of which is deemed an original.